![]() The processes and procedures still apply to Lync Server 2013. ![]() For details about troubleshooting basics and troubleshooting specific workloads, see the Microsoft Lync Server 2010 Resource Kit book at. Troubleshooting and the processes around it is a complex subject. The intent of this topic is not to detail and discuss troubleshooting techniques. Double-click Snooper.exe or type Snooper.exe, and then press ENTER if you are using the command line or Lync Server Management Shell. After you install the Lync Server 2013 Debug Tools, open Windows Explorer, a command-line window, or Lync Server Management Shell and go to the directory (default location) C:\Program Files\Microsoft Lync Server 2013\Debugging Tools. When you install the Lync Server 2013 Debug Tools, short cuts and menu items are not created. You can download the Lync Server 2013 Debug Tools here. Snooper is included with the Lync Server 2013 Debug Tools that are available as a separate download. For larger files and more complex issues, you could use a tool like Snooper.exe that is designed to read and parse the logging output from the Centralized Logging Service. ![]() The output file is in a standard text format and you can use Notepad.exe or any other programs that will allow you to open and read a text file. ![]() There are a number of ways that you can read the file. You realize the real benefit of the Centralized Logging Service after you run the search and you have a file that you can use to track down a reported problem.
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